Building Customer Relationships in an Online World
I never thought I'd do it, but I ditched my local guitar shop. That's right. I committed a cardinal sin among musicians. But I didn't do it out of laziness or to save money. Instead, ...
Why Cyclists Ride in the Middle of the Road
People do amazing things for complete strangers, from organ donations to $1,000 restaurant tips to paying for someone’s groceries when their credit card declines. Yet when they leave the grocery store and one gets in a car, and the other gets ...
How to Praise Your Team While Saving Money
As they say, no news is good news. But should that be the expectation when it comes to professional feedback? When employees make a mistake, managers are quick to follow up. But many of us ...
5 Toxic Workplace Behaviors That Infuriate People
What toxic workplace behaviors get on your nerves the most? What gets on your nerves the most professionally? If you ask inspirational speaker Simon Sinek, he'll tell you, "I hate the term soft skills; there's ...
6 Easy Ways to Help Spot a Bad Marketing Company
Congratulations! You did it! After all that hard work, you finally started your own business. Now it's time to get the word out and hire a marketing agency. As you'll soon find, if you haven't ...
High School Co-Op Could Build Life Skills and Local Workforce
If I had participated in my high school co-op, maybe I could've saved thousands in student loans. Hear me out. In 2011 I joined a team of traveling restaurant consultants. We visited a new restaurant in a ...
Alternative PTSD Treatment Opportunities Found in Music
By 2030 the rate of veteran suicides will exceed the number of US combat deaths since 9/11, estimates say. But veteran organizations work to decrease this number with alternative PTSD treatments. Broken bones and torn ligaments ...
The Great Resignation is All in Your Head
Is the Great Resignation a thing? Many say yes, but let’s head back to March 2020, where it all started. I don’t have anything against Dollar General, and in fact, I did much of my childhood shoplifting there. But ...
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